Quality Policy
Quality is our blood, we always pay attention to product quality assurance and promotion. Since the date of the establishment of TXPOF, we have passed the quality certification of ISO9001:2008 in strict accordance with the requirements of international quality standards. Our purchasing department is responsible for selecting suppliers so that we can obtain more cost-effective and stable raw materials. The quality control department uses advanced equipment to cooperate with the quality control process to detect whether the raw materials meet the relevant standards. Our R & D department is constantly placing professional testing instruments to correct the design of the product to ensure that each product obtains good performance. Our sales department is not only engaged in business negotiation with customers, but also follow up the production process and even shipment for each comprehensive company after reaching an agreement, to make every transaction customer satisfaction.
The goal of quality assurance is to implement the service tenet of “quality, technology leadership, customer first and excellence". For the products and services we provide to all of our customers, all departments carry out unconditional mutual supervision and assessment in accordance with the above policy.
Quality Policy
To the quality of survival, to the quality of development, to the quality of efficiency.
The goal of zero defects
The production and process of all products must be carried out in strict accordance with the procedures.
Customer satisfaction
Customer satisfaction is our ultimate goal, with zero defect products in exchange for each of our customers recognition.
Quality requirements for excellence
The concept of quality is the ideological quality that every employee must have, and the spirit of excellence is also the expectation and requirement of every employee.
Quality example for managers
Leaders of all departments need to provide effective quality control methods to support employees to achieve quality goals.
quality competition
Our production process in strict accordance with the ISO9001:2008 quality management system operation.
Service Commitment
Adhering to the service concept of “100% product quality, 100% integrity, and 100% customer service", so that users can use products with confidence and get satisfactory pre-sales and after-sales services. We solemnly promise our service policy to the majority of users and the society:
Service Commitment:
Quality, advanced technology, customer first, excellence
guarantee the quality of the product
Provide quality commitment to products, meet national standards and industry standards, strictly implement the technical conditions in the contract, meet user requirements, and take the main responsibility for the quality of the supplied products.
Guaranteed Technical Services
Be a good user's staff officer, introduce the performance and use requirements of the product to the user and provide relevant technical information to help the user to select and improve the design. After receiving the user's notice, reply or prepare the responsible person to deal with it within 24 hours, until the problem is solved.
Guarantee to honor the “three guarantees"
If the products have quality problems in the period of “Three Guarantees”, they shall be repaired, replaced and returned in accordance with the provisions of the contract, and shall bear the liability for compensation stipulated in the contract, and shall do a good job of service according to the requirements of the user.
Ensure timely delivery
Ensure that deliveries are made on time and strictly in accordance with signed contracts. In case of delayed delivery, penalties are imposed in accordance with international practice and economic contracts.
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